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Supplying all your jewelry designing
needs.
We take special requests!
You
can use the Feedback Form to submit requests and inquiries to us,
click here:
Feedback
If you have
questions regarding the status of your order, please email us at
customerservice@manyhorses.com.
You can also call us during our normal business hours, please have name, phone number and Order ID # ready for quickest response.
Our normal business hours are:
Mon-Friday 2. p.m. - 9 p.m. (CST)
Sat 1-4:00pm
*closed Sundays and holidays
phone:
(262) 742-4323
ORDER STATUS
For items being returned, please click here:
RETURNS
To request a Order form via email in Word .doc format, please
click here:
MAIL ORDER FORM
To Print an Order form in PDF, click here:
ORDER
FORM
To review our shipping policy, please click here:
SHIPPING POLICY
Payment mailing address:
Many Horses Jewelry Supply
c/o Michael or Sandra Schwab
W5461 Briarwood Rd.
Elkhorn, WI 53121
*please record order # on check and include a copy of invoice when
possible.
phone: 262.742.4323
If you have
questions regarding the status of your order, please
email us.
ORDER STATUS
*If you still have not received your order within 4-10 days of
receiving shipment confirmation,
please email us
using the following link only:
ORDER LOST?
If an order has not been received after a
reasonable amount of time, a duplicate order can be requested. The
Buyer agrees to pay for the second order to be shipped via USPS Priority
Mail Insured at the postal rate as set by USPS according to total weight,
and that the per-item cost minus shipping, will be credited back once the
items are received. Under no circumstances will a duplicate order be
re-shipped without postage-paid USPS Insured packaging.
It is important when requesting a
duplicate shipment that you follow the directions below, in order to
receive your duplicat order and credit back.
Please include your Invoice # in the subject line of your email
and any questions or comments in the body, along with your full name,
address and phone number. Addressing your inquiry to "USPS: Whoever it
may concern" will guarantee a quick order resolution if your package has
been deemed "lost in the mail".
Example:
(copy and paste re: text in body of email):
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re: Order #: xxxxxxx
To Whomever it may concern at USPS:
I paid for my order on (fill in order date here) and I still have
not received it. Please contact me at your earliest convenience.
Thank you,
Your Name
Your Street
Your City, State, Zip
Your Phone Number:
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