IMPORTANT ANNOUNCEMENTS AND UPDATES

SPECIAL WEATHER RELATED ORDER DELAYS UPDATE
Due to recent storms in our area on July 22, order processing was temporarily on hold July 23-25 during cleanup. We have resumed  normal order processing as of Monday July 26. We apologize for any inconvenience this unforeseen event may have caused. If you are receiving this notice, your item has postmarked for next-day shipment. Thank you for your patience!
COOL SUMMER DEAL TO TAKE THE HEAT OFF!

Now through the month of July, get $5 off your order over $49!
enter code: SUMMER5 at checkout.

Click the link http://www.manyhorses.com/store.htm or the store logo above to start shopping now!

HOLIDAY SHIP SCHEDULE
Many Horses Jewelry Supply will be closed in observance of all National Holidays. *Thanksgiving, Christmas dates to be announced.

2010 Federal Holidays

Friday, January 1 New Year’s Day
Monday, January 18 Birthday of Martin Luther King, Jr.
Monday, February 15* Washington’s Birthday
Monday, May 31 Memorial Day
Monday, July 5** Independence Day
Monday, September 6 Labor Day
Monday, October 11 Columbus Day
Thursday, November 11 Veterans Day
Thursday, November 25 Thanksgiving Day
Friday, December 24*** Christmas Day

We will resume normal order processing and shipping on the following business days.
 

Our hours are:
Mon-Friday 2:00 to 9:00pm
 Sat 1-6:00pm (CST)
*closed on Sundays and  holidays and Super Bowls.
phone: (262) 742-4323

Holiday Updates

*Please do not leave messages such as "Leave at back porch" or "Leave at front desk if no answer..." when placing your order; we cannot leave instructions with individual postal carriers. If you cannot be home to receive mail, you should make arrangements with your individual carrier or Post Office; they will be happy to leave your parcel in a covered container on your porch, to expedite efficient deliveries during peak holiday deliveries.

Many Horses Jewelry Supply is not responsible for service transit times or shipping delays due to severe weather and other causes beyond our control.


EMAIL UPDATE
You may not be getting our Order status notifications for a variety of reasons:
Customers having email accounts with Earthlink, Comcast, AOL, Juno, etc, please make sure your SPAM filters are set to receive emails from the following email addresses:
orders@manyhorses.com
customerservice@manyhorses.com
customerservice@propay.com (credit card merchant authorization)

We realize how aggravating it can be to receive unwanted emails (spam). If an email sent by any of the above addresses does not get through your spam filters, you may not get shipping notifications from us. While we cannot be responsible for lost emails, we do keep a copy of every email notification we send to our customers and  be happy to forward those to you as a courtesy follow-up status check.

In order to cut down on spam emails, we have added a professional Newsletter service. You will be offered the option to subscribe, unsubscribe and stay up-to-date on new items, jewelry tips and news, and stay "connected"!

Fill out the form below to start your subscription now!

Fill out your e-mail address
to receive our newsletter!
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Select your interests
Monthly Newsletter:
Weekly Updates:
Special Notices:

You can also subscribe to our Yahoo News Group and be updated via email as news occurs.

 

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Lead-Safe Information

In order to comply with standard industry terms, Many Horses Jewelry Supply now designates products lead-safe that meet or exceed current state, federal and/or international laws regarding lead content in jewelry.

In addition to normal quality control procedures and a routine lead-testing process, Many Horses Jewelry Supply works closely with suppliers and testing agencies to ensure our products meet the requirements listed by California's Lead-Containing Jewelry Law, the most stringent law in the United States regarding lead content in adult jewelry, the labeling requirements of California's Proposition 65 and the Consumer Product Safety Improvement Act (CPSIA).


Where can you get more information?

In an effort to share this important information with the jewelry-making community, we've identified the following resources for the most current information on lead and corresponding requirements.

California Lead-Containing Jewelry Law

This law limits the amount of lead in jewelry, including children's jewelry and body piercing jewelry. It prohibits the sale of jewelry, or jewelry components, in California that are not made entirely from materials that are included on a special list. This list defines three "classes" of materials that do not contain lead, or only contain lead in trace amounts. This law applies to people who manufacture, ship, sell or offer jewelry for retail sale in California.

Proposition 65 - California

Proposition 65 (also called the Safe Drinking Water and Toxic Enforcement Act of 1986, or just "Prop 65") requires (among other things) that some businesses that sell lead-containing products in California provide a warning label with those products to alert customers of their potential toxicity.

Please note that none of our products are intended for children's jewelry designs or for use by children.


Protect your ID!
Many of us receive emails claiming to be from Paypal or eBay, asking for account verification, etc. These emails are very tricky and will mimic websites almost perfectly. Rule #1 to always remember: NEVER GIVE OUT PERSONAL INFORMATION OR CREDIT CARD NUMBERS IN EMAILS. Paypal will never ask you for personal information in email. When you receive an email from Paypal, they will address you by the name you registered your account with, not by your  ID or Login name.

Many Horses Jewelry Supply will never ask you for personal sensitive information via email. Typos' and misspellings most often occur while entering billing information during checkout,  and we may need to contact you via phone or email to confirm or correct information in question.

You can help protect our internet communities by reporting suspicious emails to:
eBay:  spoof@ebay.com
Paypal: spoof@paypal.com.
Simply forward the suspicious email including header information, and delete it immediately-neither company will ever ask for additional information, so no need to save it.

To learn more about protecting yourself online, check out the FTC's Consumer Information Security Center.

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